|
|
|
CURRICULUM DIPLOMA
COURSES |
|
|
|
TEACHING AND EXAMINATION SCHEME FOR DIPLOMA COURSE IN
FOOD PRODUCTION |
| |
|
Eligibility |
Senior
Secondary (10+2) or equivalent with knowledge of
English. |
| Title |
Diploma |
|
Duration |
One
year + six months industrial training |
|
Teaching hours per week |
35 |
| No. of
weeks of effective teaching |
36 |
|
Industrial Training |
24
weeks |
|
| |
|
S. No |
Subjects |
Teaching Scheme |
Examination Scheme |
MTS |
| |
|
|
|
|
| |
Th. |
Pr. |
Total |
Th |
Hrs |
Pr |
Hrs |
Th |
Pr |
|
1 |
Cookery |
3 |
16 |
19 |
100 |
3 |
125 |
6 |
20 |
20 |
|
2 |
Larder |
2 |
8 |
10 |
50 |
2 |
125 |
6 |
10 |
20 |
|
3 |
Hygiene & Nutrition |
2 |
- |
2 |
100 |
3 |
- |
- |
10 |
- |
|
4 |
Commodities and Costing |
3 |
- |
3 |
100 |
3 |
- |
- |
20 |
- |
|
5 |
Computer Awareness |
- |
1 |
1 |
- |
- |
- |
- |
- |
- |
|
TOTAL |
10 |
25 |
35 |
350 |
- |
250 |
- |
60 |
40 |
|
| |
| Pass
(Theory) |
35%
|
Grand Total : 700 |
| Pass
(Practical) |
40% |
|
Aggregate |
40% |
|
| |
|
Councils Examination |
| TH
|
Marks
for Council Exam, for theory marks |
| PR |
Marks
for external Practical |
| MTS
|
Midterm sessionals |
|
|
|
|
Top |
|
|
|
FOOD PRODUCTION (COOKERY) |
|
THEORY |
|
|
Unit 1 |
Importance of kitchen
in hotel & catering establishments; aims and
objectives of cooking, classification of raw
materials, preparation of ingredients, methods of
mixing foods, effect of heat on various foods,
weighing and measuring, texture of food, culinary
terms. |
|
Unit 2 |
Methods of cooking
with special application to meat, fish,
vegetables, cheese, pulses and egg. Conventional
and non-conventional methods of cooking, solar
cooking, microwave cooking, fast food operation.
Varieties of fish, meat and vegetables.
Accompaniments, garnishes and rechauffe. |
|
Unit 3 |
Balancing of recipies,
standardisation of recipies, standard yield,
maintaining recipe files. Menu planning, portion
control, brief study of how portions are worked
out. Invalid cookery. Purchasing specifications,
quality control, indenting and costing. |
|
Unit 4 |
Description and use of
the following :
Basic Stocks, Aspics & Jellies.
Roux Blanc, Roux Blond and Roux Brun.
Recipies and quantities required to produce 10
litres of Stock - White & Brown.
Recipies required to produce one litre of the
following:
Bechamel Sauce, Tomato Sauce, Veloute Sauce,
Espagnole Sauce, Hollandaias and Maynnaise Sauce
with the necessary precautions to be observed
while preparing these, with minimum five
derivatives of each.
Soups definition, classification of soups with
example in each group, recipe for one litre
Consomme, 10 Popular Consommes with their
garnishes. |
|
Unit 5 |
Eggs structure,
selection of quality, various ways of cooking eggs
with example in each method and prevention of blue
ring formation. |
|
Unit 6 |
Vegetables effect of
heat on different vegetables in acid/alkaline
medium and reaction with metals. Method of cooking
different vegetables with emphasis on cooking
asparagus, artichokes, brussels sprouts. |
|
Unit 7 |
Theory of Bread
Making, Bread Rolls, Bread Sticks, Indian Breads. |
|
Unit 8 |
Pastry recipies of
Short Crust Pastry, Puff Pastry, Flaky Pastry
Choux Paste, Danish Pastry and their derivatives.
Recipies and method of preparation of plain Ice-
cream. |
|
Unit 9 |
Kitchen stewarding and
upkeep of equipments. |
|
Unit 10 |
Staff organisation of
kitchen; its coordination with other departments. |
|
|
|
|
Top |
|
|
|
COOKERY ( PRACTICALS) |
|
Familiarisation of tools / equipment and their
use. |
|
INDIAN |
|
Rice |
08
varieties |
|
Indian Bread |
10
varieties |
|
Dal |
10
varieties |
|
Vegetables |
15
varieties |
|
Chutney |
05
varieties |
|
Raita |
05
varieties |
|
Egg Dishes
|
03
varieties |
|
Fish Dishes
|
05
varieties |
|
Meat Dishes
|
08
varieties |
|
Chicken Dishes
|
08
varieties |
|
Shorba |
02
varieties |
|
Tandoor Dishes |
Tandoori chicken, tandoori fish, seek kabab, boti
kabab. |
|
Snacks |
10
varieties |
|
Sweets |
08
varieties |
|
Special dishes for festivals 5 festival menus
Note: emphasis on a regional cuisines.
|
|
Continental
Stock
White Stock, Brown Stock, Fish Stock.
Sauce Bechamel Sauce, Veloute Sauce, Tomato,
Espagnole, Hollandaise and Mayonnaise with 5
derivatives of each. Demi-glace, Mint Sauce, Horse
Raddish, Bread Sauce and Apple Sauce.
Compound Butters 3 varieties. |
|
Soups |
|
Purees |
2 varieties |
|
Cream |
3 varieties |
|
Veloute |
2 varieties |
|
Broths |
2 varieties |
|
Bisques |
1 varieties |
|
Consommes |
5 varieties |
|
Cold Soups |
2 varieties |
|
Potages |
2 varieties |
|
Fish |
|
Baked |
2 varieties |
|
Grilled |
2 varieties |
|
Shallow Fried
|
2 varieties |
|
Deep Fried
|
4 varieties |
|
Poached |
2 varieties |
|
Chicken and other
Meats |
|
Stew |
2 varieties |
|
Casseroles
|
2 varieties |
|
Roast |
2 varieties |
|
Braised |
2 varieties |
|
Grilled/Baked
|
2 varieties |
|
Chicken (Sautes)
|
5 varieties |
|
Entrees |
3 varieties |
|
Pork |
2 varieties |
|
Steaks |
3 varieties |
|
Vegetables
Preparation and cooking of vegetables 10
varieties.
Potatoes 10 varieties.
Farinaceous dishes Spaghetti and macaroni dishes
2 varieties.
Egg preparation (Breakfast) 5 varieties |
|
Sweets |
|
Mousse
|
3 varieties |
|
Souffles |
3 varieties |
|
Baked |
3 varieties |
|
Steamed
(Pudding) |
3 varieties |
|
Chinese
|
|
Soups |
2 varieties |
|
Noodles & Rice
|
4 varieties |
|
Chicken |
2 varieties |
|
Pork |
2 varieties |
|
Meat |
2 varieties |
|
Prawns |
2 varieties |
|
Fish |
1 dish |
|
Vegetables
|
3 varieties |
|
|
|
|
Top |
|
|
|
LARDER |
|
THEORY |
|
|
Unit 1 |
Larder -
organisation & layout.
Larder control maintenance & upkeep of larder
equipment and supplies. |
|
Unit 2 |
Hors d oeuvre &
salads classification. |
|
Unit 3 |
Fish - classification,
sealing, cleaning, preparation, basic cuts and its
uses and storage. |
|
Unit 4 |
Butchery cuts of
beef, lamb, mutton and pork, its uses and weights. |
|
Unit 5 |
Poultry & Game :
Poultry classification, preparation, dressing
and cuts with its uses.
Game fured game and feathered game, preparation
cuts with its uses. |
|
Unit 6 |
Assembling of cold
buffets, sandwiches and canapes. Proper storage of
leftovers. |
|
Unit 7 |
Different types of
forcement and their uses.
Decorative work including sculptures, ice
carvings, vegetable and fruit carvings. |
|
Unit 8 |
Cleaning and care of
Larder Equipments. |
PRACTICALS
Preparation of various simple and compound
Horsdoevures : |
|
Simple salads |
5 varieties |
|
Compound Salads
|
|
Fruit based
|
2 varieties |
|
Fish based
|
2 varieties |
|
Meat based
|
2 varieties |
|
Vegetable based
|
2 varieties |
|
Preparation of salad
dressings 3 varieties |
|
Butchery
|
|
A |
Lamb and Mutton
demonstration of jointing mutton carcasses;
deboning of mutton leg & shoulder.
Curry cuts and boti kababs. |
|
B |
Pork demonstration &
preparation of pork chops; deboning of pork leg. |
|
C |
Fish cuts of fish &
its use in cold buffets. |
|
D |
Poultry dressing,
trussing & deboning. |
|
|
|
|
Top |
|
|
|
COMMODITIES AND FOOD COSTING |
|
THEORY
|
|
|
Unit 1 |
Cereals Wheat, Rice,
Maize.
Breakfast Cereals uses and storage of
Cornflakes, Puffed Rice, Pressed Rice. |
|
Unit 2 |
Pulses types &uses
of pulses. |
|
Unit 3 |
Fresh fruits &
vegetables - classification of fruits & vegetables
and its use.. |
|
Unit 4 |
Dairy products milk
and its composition & storage, classification &
uses of cheese, butter & cream. |
|
Unit 5 |
Prevailing food
standards in India, food adultration as a public
health hazard,
simple tests in the detection of common food
adultrants, Essential Commodities Act-ISI Agmark. |
|
Unit 6 |
Herbs, spices and
condiments classification and uses of different
types of
herbs and condiments. |
|
Unit 7 |
Brief introduction of
Tea, Coffee, Cocoa and its procurement, storage
and use. Food flavours, essences and colours with
brand names. |
|
Unit 8 |
Methods of food
preservation long term and short term methods.
Convienence food sugar preserves and
confectionery gums. |
|
Unit 9 |
Importance of costing
and cost dynamics variable and semi-variable and
fixed cost. |
|
Unit 10 |
Elements of cost
material, labour and overhead. |
|
Unit 11 |
Cost control procedure
through Purchasing, Receiving, Storing, Issuing &
Preparation, Portion Control |
|
|
|
|
Top |
|
|
|
HYGIENE & NUTRITION |
|
HYGIENE |
|
Unit 1 |
Personal hygiene, care
of skin, hand and feet, food handlers hygiene,
protective clothing. |
|
Unit 2 |
Dishwashing methods
manual and machine dish washing its merits and
demerits. |
|
Unit 3 |
Garbage disposal
different methods its advantage & disadvantages.
|
|
Unit 4 |
Food Poisoning
causative factors and the precautions to be taken
by food
handlers. |
|
Unit 5 |
Food Storage
techniques of correct storage, storage temperature
of different commodities to prevent bacterial
manifestation or contamination. |
|
Unit 6 |
Pest Control - rodents
and insect control techniques, special stress on
control of flies, rats and cockroaches. |
|
Unit-7 |
Municipal Health Laws. |
|
Unit 8 |
Golden rules of first
aid and treatment for cuts, wounds, burns. |
|
NUTRITION |
|
UNIT-1 |
Definition of
nutrition, definition of a colorie, daily caloric
requirements for
different age groups, factors. Food groups and
their role in balance diet. |
|
UNIT-2 |
Carbohydrates and
Proteins classification, sources, functions,
Recommendatory Daily Allowance (RDA), excess and
deficiency. |
|
UNIT-3 |
Fats - classification
according to sources, difference between animal
fat and
vegetable fat, functions, Recommendatory Daily
Allowance (RDA), excess
and deficiency. |
|
UNIT-4 |
Minerals importance
of Minerals with special emphasis on calcium and
iron (function & sources). |
|
UNIT-5 |
Vitamins in diet fat
soluble A, D, E & K; water soluble B complex,
Thiamin, Niacin, Riboflavin & Vitamin C their
sources &functions.
Recommendatory Daily Allowance, excess and
deficiency. |
|
UNIT-6 |
Health foods & menus
for dibetic, heart, blood pressure patients.
Specific
requirement for sports men / women. |
|
|
|
|
Top |
|
|
|
Computer Applications in Food Production
(to be taught in practical classes) |
Unit-1
|
Computer fundamentals:
History
Information concepts and processing
Elements of a computer processing system
Hardware, features and uses
Input / Output devices
Software concepts MS DOS, MS OFFICE (use). |
Unit-2
|
Introduction to
Windows. Introduction of computers for accounting
records
and controls. |
|
|
|
TEACHING AND
EXAMINATION SCHEME FOR
DIPLOMA COURSE IN FOOD & BEVERAGE SERVICE |
|
Eligibility |
Senior Secondary
(10+2) or equivalent with knowledge of English. |
|
Title |
Diploma |
|
Duration |
One year + six months
industrial training |
|
Teaching hours per
week |
35 |
|
No. of weeks of
effective teaching |
36 |
|
Industrial training |
24 weeks |
|
|
|
|
Top |
|
|
|
S. No |
Subjects |
Teaching Scheme |
Examination Scheme |
MTS |
| |
|
Theory |
Practical |
|
| |
Th. |
Pr. |
Total |
Th |
Hrs |
Pr |
Hrs |
Th |
Pr |
|
1 |
F&B
Service - I |
6 |
10 |
16 |
100 |
3 |
150 |
4 |
20 |
20 |
|
2 |
F&B
Service - II |
6 |
8 |
14 |
100 |
3 |
150 |
4 |
20 |
20 |
|
3 |
Business Communication |
2 |
- |
2 |
50 |
2 |
- |
- |
10 |
- |
|
4 |
Hygiene & Sanitation |
2 |
- |
2 |
50 |
2 |
- |
- |
10 |
- |
|
5 |
Computer Awareness |
- |
1 |
1 |
- |
- |
- |
- |
- |
- |
|
Total |
16 |
19 |
35 |
300 |
- |
300 |
- |
60 |
40 |
|
|
|
| Pass
(Theory) |
35%
|
Grand Total : 700 |
| Pass
(Practical) |
40% |
|
Aggregate |
40% |
|
|
|
|
Councils Examination |
| TH
|
Marks
for Council Exam, for theory marks |
| PR |
Marks
for external Practical |
| MTS
|
Midterm sessionals |
|
|
|
|
Top |
|
|
|
FOOD & BEVERAGE SERVICE I |
|
THEORY |
|
Unit-1 |
Brief knowledge of:
(a) Development of catering industry, job
prospects and careers in the
catering industry.
(b) Different types of
catering establishments.
(c) Relationship of
the waiter with
i) Customer
ii) Kitchen and
iii) Management. |
|
Unit-2 |
Brief description and
correct uses of
(a) Different types of cutlery, crockery,
silverware, flatware, halloware and
glassware used in a standard catering
establishment.
(b) Different types of equipment Baine Marie,
plate warmer, hot plates,
microwave oven, ice cream machine, coffee machine,
ice cube machine,
side boards, dish washing machine, glass washing
machine.(c)
Special equipment Nut Cracker, Grape Scissors,
Oyster Service, Caviar,
Lobsters, Snails, Cheese. Cigar Cutters, Wine
Bottle Openers, Gueridon Equipment.
(d) Different types
of restaurant linen, exchange and requisition
systems. |
|
Unit-3 |
Preparation of the
restaurant Mis-en-place & mis-en-scene, rules
for laying
of table and waiting. Useful tips for Food &
Beverage Service.
Restaurant Vocabulary English & French. |
|
Unit-4 |
Various forms of a
meal courses:
Hors d oeuvres, Potege, Poisson, Entrιe, Releve
(main), Sorbet, Roti,
Legumes, Entrements, Savoureux, Desserts &Cafe. |
|
Unit-5 |
Table Sauces
accompliments / garnishes. |
|
Unit-6 |
Meals and Menu
planning Different types of Menus
(a) Table dhote,
(b) Ala carte
(c) State Banquets
(d) Buffet cold / hot spreads for various type
of functions. |
|
Unit-7 |
Different forms of
service Russian, American, French, Indian &
English. |
|
Unit-8 |
Staff organisation of
Food &Beverage Department; and inter & intra
departmental coordination. |
|
Unit-9 |
Silver Polishing
Methods
(a) Polivit Method
(b) Plate Powder
(c) Burnishing Method. |
|
Unit-10 |
Significance of Pantry
& Still Room in F&B Operation. Functions of Pantry
& Sections of Pantry. |
|
Unit-11 |
Kitchen stewarding.
Broad specifications of light and heavy duty
equipments,
Restaurant, Pantry and Still Room Equipment. |
|
Unit-11 |
Modern trends in the
Hotel and Catering industry:
(a) Ecotels
(b) Fast Food outlets
(c) Adventure Tourism
(d) Theme Restaurants
(e) Welfare Catering |
|
PRACTICALS |
|
Hygienic handling of cutlery, crockery, glassware
and trays. |
|
Laying and relaying of
table cloth during and before meals. |
|
Correct use of
waiters cloth runners, napkins & napkin folding. |
|
Mise-en-scene and Mise-en-place
for various types of meals and menus. |
|
Correct handling and
practice of service spoons and service forks,
silver service. |
|
Serving and clearing
of a meal (course by course). |
Table dhote menus,
laying for cover and service for lunch and dinner,
preparation &
service of tea, black coffee, turkish coffee, cona
coffee, espresso coffee. |
|
Receiving and seating
the guests, presenting menu cards and taking the
order from guests and writing of KOT. |
|
Passing the order to
the kitchen & pickup. |
|
Making and
presentation of a bill. |
|
Organising parties and
functions Buffets & Banquets. |
|
Indian and Chinese
food service procedures. |
|
Daily briefing and
system of tips / distribution. |
|
|
|
|
Top |
|
|
|
FOOD & BEVERAGE SERVICE II |
|
THEORY
|
Simple methods of
restaurant sales, controls K.O.T flow and
billing. Computerized
order taking and billing. |
|
Breakfast: English,
American, Continental and Indian Breakfast (laying
& service). |
|
Ice creams / Sundaes /
Shakes : different types and their service. |
|
Knowledge |
Buffet - Layout,
Display & Service.
Banquets - Inquiry Forms, Sitting Space, Seating
Arrangements,
Service Formalities, Toast Procedures. |
|
Room Service |
Centralised &
decentralised Room Service of Breakfast, Snacks,
Lunch, Dinner. Beverages - Acoholic or
Non-alcoholic. Room Service Flow Chart. |
|
Wine |
Definition, making and
classifications of wines, wine quality and
labeling. Wine trade terms main wine producing
countries, wine
brand names. Service of Red, White & Sparkling
Wines, Fortified
Wines, Aperitifs. |
|
Spirits |
Whiskey, Rum, Brandy,
Gin, Vodka and their popular brands. |
|
Liqueurs |
Different types with
their predominant flavourings and famous ten
brands. |
|
Cocktails |
Classification, rules
of making cocktail and recipe of 50 cocktails. |
|
Beer |
Manufacture, service,
storage types and brands of beer. |
|
Bar lay out, operation
and licensing. |
|
Dispensing of spirits. |
|
Storage of alcoholic
beverages and cellar management. |
|
Tobacco: cigars,
cigarettes and their brands and strength. |
|
PRACTICALS
|
|
Service and
accompaniments of special dishes - Smoked Salmon,
Caviar, Asparagus, Grape Fruit, Artichoke, Melon,
Cheese, Fresh Fruits. |
|
Service of Breakfast
English, Continental & Indian (for Restaurant/Room
Service) |
|
Service of Hot
Beverages Tea, Coffee & Coco. |
|
Pantry and Still Room
Operation. |
|
Layout and service of
small tea parties and buffets. |
|
Laying and Service of
Banquets. |
Wine Service taking
the order, presenting the bottle, opening of cork
and service of
red, rose, white and sparkling wines. |
|
Service of spirits
Whiskey, Rum, Gin, Brandy And Vodka. |
|
Service of Cocktails
and Liqueurs. |
|
Service of Beer. |
|
Preparation and
service of certain Gueridon Dishes - Crepe
suzette, Banana au Rum, Peach Flambe, Pepper
Steak, Steak Diane. |
|
Service of Cigars &
Cigarettes. |
|
Different types of
salad dressings. |
|
|
|
|
Top |
|
|
|
BUSINESS COMMUNICATION |
|
UNIT-1 |
Introduction
definition, objectives, principles of effective
communication
& importance of good communication. |
|
UNIT-2 |
Types of communication
Formal, Informal, Verbal, Written, Horizontal,
Vertical. |
|
UNIT-3 |
Essentials of good
business letter and types of letters Official,
D.O. |
|
UNIT-4 |
Letter Writing -
Circular, Memo, Notice, U.O. Note, Applications,
Bio-data
(C.V.) & Covering Letter, Invitations, Greetings,
Apologies. |
|
UNIT-5 |
Use of Telephone /
Fax; Taking Telephonic Orders, Telephone
Etiquettes. |
|
UNIT-6 |
Communication with
guest and body language. |
|
|
|
|
Top |
|
|
|
HYGIENE & SANITATION |
|
Unit-1 |
Role of Hygiene in
Food Science and Dish Washing Areas; care of
premises & equipment. |
|
Unit-2
|
Personal hygiene, care
of skin, hand and feet. Food handlers hygiene,
protective clothing. |
|
Unit-3 |
Dishwashing Methods
Manual and Machine Dish Washing their merits &
demerits. |
|
Unit-4 |
Garbage disposal
different methods its advantage & disadvantages. |
|
Unit-5 |
Food Poisoning
causative factors and the precautions to be taken
by food
handlers. |
|
Unit-6 |
Food Storage
techniques of correct storage, storage temperature
of different commodities to prevent bacterial
manifestation or contamination. |
|
Unit-7 |
Pest Control - rodents
and insect control techniques, special stress on
control of flies, rats and cockroaches. |
|
Unit-8 |
Municipal Health Laws. |
|
Unit-9 |
Golden rules of
first aid and treatment for cuts, wounds, burns. |
|
|
|
|
Top |
|
|
|
Computer Awareness
(to be taught in practical classes) |
|
Unit-1 |
Computer fundamentals:
Information concepts and processing
Climents of a computer processing system
Hardware, features and uses
Input / Output devices
Software concepts |
|
Unit-2 |
Application of
computers with reference to hotel operations,
processing of
table orders and computerized billing. |
|
|
|
|
TEACHING AND EXAMINATION SCHEME FOR
DIPLOMA COURSE IN HOUSE KEEPING |
|
|
|
Eligibility |
10+2 (H.S.C)
/ S.S.C. or equivalent |
| Title |
Diploma |
|
Duration |
One
Year + six months in industry |
|
Teaching hours per week |
35 |
| No. of
weeks of effective teaching |
36 |
|
Industrial Training |
24
weeks |
|
|
|
|
S. No |
Subjects |
Teaching Scheme |
Examination Scheme |
MTS |
|
THEORY |
PRACTICAL |
|
Th. |
Pr. |
Total |
Th |
Hrs |
Total |
Pr |
Total |
Th |
Pr |
|
1 |
House
Keeping Oper. |
06 |
10 |
16 |
1 |
3 |
100 |
06 |
200 |
20 |
40 |
|
2 |
Interior Decoration |
05 |
- |
05 |
1 |
3 |
100 |
- |
- |
10 |
- |
|
3 |
Hygiene and Hotel Maint. |
05 |
04 |
09 |
1 |
3 |
100 |
02 |
50 |
10 |
10 |
|
4 |
Communication |
03 |
- |
03 |
|
2 |
50 |
- |
- |
10 |
- |
|
5 |
Computer Awareness |
- |
02 |
02 |
- |
|
- |
- |
- |
- |
- |
|
TOTAL |
19 |
16 |
35 |
|
|
350 |
|
250 |
50 |
50 |
|
|
|
|
Total Hours per Week :
35 Hours |
Grand Total : 700 |
| Pass
(Theory) |
35%
|
|
| Pass
(Practical) |
40% |
|
Aggregate |
40% |
|
|
|
|
Councils Examination |
| TH
|
Marks
for Council Exam, for theory marks |
| PR |
Marks
for external Practical |
| MTS
|
Midterm sessionals |
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HOUSEKEEPING |
|
THEORY |
|
|
Unit 1 |
Importance of housekeeping in the
hospitality industry, types of lodging establishments,
organisational chart duties and responsibilities of
housekeeping employees. Necessity of the personnel
factor in dealing with the guest on a day to day
basis. |
|
Unit 2 |
Cleaning equipment Selection of
equipment, brooms and brushes, protective equipment,
clothes used in cleaning, box sweeper, electric
equipment, vaccum cleaner, floor scrubbing and
polishing machine, floor shampooing machine,
containers trolley, chamber maids trolley, etc. Use
and care of equipment and material required by the
House Keeping Department. |
|
Unit 3 |
Solvents grease absorbents,
disinfectants, antiseptics, soaps, deodorants,
detergents, polishes & storage. |
|
Unit 4 |
Cleaning methods Care, cleaning and
polishing of various surfaces, hard floorings,
thermoplastic floorings, wooden, surfaces painted,
varnished, laminated compositions, walls and wall
coverings, furniture of various types e.g., brass,
copper, aluminium, stainless steel, chromium. |
|
Unit 5 |
Cleaning of guest rooms and bath
daily, weekly and spring cleaning, night service,
check list of standard guest and bathroom supplies,
room occupancy list, housekeepings report, handling
room transfers, lost and found, cleaning of public
restaurant. Food service, areas and employees areas. |
|
Unit 6 |
Laundry work use of laundry agents,
laundry equipment, stain removal agents, handling
guest laundry. |
|
Unit 7 |
Linen Room Its importance in hotels,
selection and buying of linen, inspecting, receiving
used linen. Linen stock for any establishment. |
|
Unit 8 |
Different types and importance of keys
section key, master key, floor key and grand master
key. Key of executive offices and public areas and
computerised key. |
|
Unit 9 |
Pest control and eradication with
special reference to rats, cockroaches, furniture
beetle, clothes moth, etc. Dealing with emergency
situation like fire, death, theft, accidents, safety
security control. |
|
PRACTICAL: |
|
Cleaning and polishing of various surfaces, hard
flooring, semi-hard floorings, wooden flooring. |
|
Wall treatments tiles, wall paper, fabric, glass
surfaces, mirrors, metal cleaning silver, brass,
copper. |
|
Bed making and turn down service. |
|
Daily cleaning and preparation of guest room, VIP
rooms, cleaning of bathrooms. |
|
Periodical cleaning in guest room, public areas,
spring cleaning in guest rooms and pubic areas. |
|
Flower arrangements dining tables, reception
counters, buffet tables. Field visit to hotels to
familiarise students with operations of various
departments in hotel. |
|
Stain removal, washing, drying, ironing, folding,
storing of various types of fabrics and garments. Uuse
of laundry equipment and dealing with different types
of pests, House Keeping reports and formats. |
|
|
|
|
INTERIOR DECORATION |
|
THEORY |
|
|
Unit 1 |
Objectives of interior decoration -
Principles of designs, their application in hotel
industry. |
|
Unit 2 |
Colours colour hormonies, assocration
of colours and their application in the various areas
of the hotel industry. |
|
Unit 3 |
Flower arrangements Western and
Eastern styles. Guidelines on preserving freshness of
flowers and arrangement for different occasions. |
|
Unit 4 |
Furniture & its arrangements,
selection of furniture, types of furniture. |
|
Unit 5 |
Soft Furnishings Curtains, cushions,
bedspread. |
|
Unit 6 |
Floor Furnishings floor coverings. |
|
Unit 7 |
Selection of furnishing fabrics. |
|
Unit 8 |
Glossary of art forms as rangoli,
flower carpet, design, dry flower arrangements,
wall hangings of different types. |
|
|
|
|
HYGIENE & HOTEL MAINTENANCE |
|
THEORY |
|
|
Unit 1 |
Definition of Hygiene, positive good health,
personal hygiene in detail. Care of skins, hair,
hand, feet, teeth, prevention of body odour.
Choice and care of clothing including shoes.
Importance of health and personality, cleanliness,
good grooming. |
|
Unit 2 |
Garbage disposal -
different method advantage and disadvantages. |
|
Unit 3 |
Types of bacteria, favourable conditions for their
growth, definition of first aid, golden rules of
first aid, care of cuts, wounds and bandages. |
|
Unit 4 |
Food poisoning causative factors and response of
House Keeping staff to such eventualities. |
|
Unit 5 |
Hygiene of the establishment Design of
department, washable floors & walls, good
ventilation, smooth flow of work, prevention of
over crowding elimination of dark corners,
crevices or cracks cleaning of equipment and
personal tools immediately after use and
obligation of all food service employees. |
|
HOTEL MAINTENANCE |
|
THEORY |
|
|
UNIT-1 : |
Fire extinguishers - various types of
extinguishers, their use and application. |
|
UNIT-2 : |
Laundry Equipment Study of different
types of laundry equipment eg.: washing machine,
hydro-extractor, boiler calendering machine and steam
press. |
|
Unit-3 : |
Water and Sanitation Hard & soft
water, use of water softners, construction and working
of flushing cistern, water closets, urinals, water
taps (bib & pillar), water traps & seal. |
|
Unit-4 : |
Lighting types and their use in
different areas of the hotel. |
|
PRACTICAL: |
|
Replacement of different types of fuses. |
|
Replacing of electric bulb, cleaning of lamp
fittings.
|
|
Fault
finding and replacement of fluorescent tubes. |
|
Wiring of plug pin and plug socket. |
|
Study
of flush tanks including replacement of parts. |
|
Study
of water taps, reasons of water leakage, removal of
washers. |
|
|
|
|
BUSINESS COMMUNICATION - (Theory) |
|
THEORY |
|
|
Unit 1 |
Introduction Definition, objectives, principles of
effective communication and the importance of good
communication. |
|
Unit 2 |
Types of communication formal,
informal, verbal, written, horizontal, vertical. |
|
Unit 3 |
Essentials of good business letter and
types of letters Official, D.O.
|
|
Unit 4 |
Letter writing - Circular, Memo,
Notice, U.O. Note, applications Bio-data (C.V.)
covering letter, Invitations, Greetings, Apologies. |
|
Unit 5 |
Use of telephone, fax, taking
telephonic orders, telephone etiquettes.
|
|
UNIT-6 :
|
Communication with guest and Body
language. |
|
Computer Applications in House Keeping (to be
taught in practical classes)
|
|
Unit-1 |
- Computer
Fundamentals
- History
- Information concepts
and processing
- Climents of a
computer processing system
- Hardware, features
and uses
- Input/output devices
- Software concepts.
|
|
Unit-2 |
Application of computers in generating room status
reports. |
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